A complete platform covering
all your communication needs
From call management to AI and performance analytics — Sakhrcall provides every tool your team needs.
Professional call management
Full control over inbound and outbound calls with smart routing and automatic recording.
Unified Business Number
One local number representing your entire company. Route calls to any agent or department in a few clicks.
Call Recording
Every call is automatically recorded and playable directly from the dashboard.
Smart Call Routing
Automatically route calls to the right agent based on skill, role, or customer history.
IVR Flow Designer
Build auto-attendant menus and call trees with an easy visual interface — no coding required.
Missed Call Alerts
Instant alerts for missed calls with one-click callback capability.
Full Customer History
All customer calls, notes, and messages in one place for faster, smarter service.
Smart analysis for every call
No need to review calls manually — AI does it for you.
Automatic Call Summary
A bullet-point summary of key call points, generated the moment the call ends.
Customer Sentiment Analysis
Analyze tone and language to measure customer satisfaction automatically on every call.
Intent & Request Detection
AI identifies the customer's goal and classifies the call (complaint, inquiry, request).
Performance Trend Analysis
Detect recurring call patterns and identify improvement opportunities for the whole team.
Next Step Suggestions
Smart recommendations for agents after every call to ensure proper customer follow-up.
Automatic Call Classification
Automatic categorization of every call by priority and type for more efficient tracking.
Powerful tools to manage your team
User & Role Management
Add team members and define their roles and permissions precisely from the admin panel.
Customer Assignment
Link each customer to a specific agent as their primary point of contact.
Shared Team WhatsApp
Manage WhatsApp conversations from one place with full tracking of who replied and when.
Real-time data for better decisions
Central Dashboard
A comprehensive view of all metrics: calls, performance, and customer satisfaction in real time.
Team Performance Reports
Track each agent's performance: call count, average duration, and satisfaction rate.
Missed Call Tracking
Detailed report for every missed call with reasons and follow-up status.
Seamlessly connects with your existing systems
Open, Documented API
A fully documented RESTful API to build any custom integration with your internal systems.
CRM & ERP Integration
Connect with Salesforce, HubSpot, Zoho, and any other CRM or ERP via API.
Real-time Webhooks
Receive instant notifications for every event: incoming call, completed, recorded.
Your data is safe with Sakhrcall
Data Encryption
All data encrypted in transit and at rest using TLS and AES-256 standards.
Granular Permissions
Control who can view recordings, reports, and customer data independently per user.
Automatic Backups
Daily backups of all data with instant recovery capability when needed.
Try Sakhrcall for free today
Start your free trial now and see the difference within your first week.