Next-Generation Cloud Call Center
Smart Cloud
Call Center
Managing Your Calls & Messages
An all-in-one platform that helps sales and customer service teams receive, record, and analyze calls with AI — and route customers to the right agent effortlessly.
⚡
Set up in minutes
🎙️
Call recording & AI analysis
🔗
API integrations
👥
Scales with your team
Live
142
Today's Calls
3
Waiting
138
Completed
Incoming Call
+966 55 *** 7821
✨ AI Summary
"Customer inquired about upgrading the plan and expressed interest in call recording. Recommend sending a tailored offer."
😊 Satisfied
94% confidence
Today's Team Performance
Ahmed
88%
Sara
76%
Khalid
61%
+38%
Response
24/7
Monitoring
Trusted by businesses across industries
Alpha Corp
Sama Store
Elite Clinics
Rose Restaurants
Property Plus
Fusion Tech
The Problem
Are customer calls getting lost in the chaos?
Many businesses suffer from scattered communications and missed opportunities due to the lack of a unified system.
📱
Too many numbers
Every agent has their own number. Customers don't know who to call and follow-up is impossible.
📵
Missed calls, no reason
Calls go unanswered without anyone knowing, leaving customers feeling ignored.
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WhatsApp chaos
Messages scattered across multiple devices — no one knows who replied and who is still waiting.
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No team performance data
No reports, no clear data, and difficulty evaluating agents or improving service quality.
A
Ahmed Al-Zahrani
Support
32
calls
S
Sara Al-Ghamdi
Sales
28
calls
M
Mohammed Al-Otaibi
Support
19
calls
N
Noura Al-Harbi
Sales
24
calls
The Solution
One system that organizes all your customer communications
Sakhrcall unifies calls, WhatsApp, recordings, AI summaries, analytics, customer history, and call routing in one easy-to-use platform.
Features
Everything you need in one platform
Comprehensive features designed to empower your team to deliver exceptional customer service.
Unified Business Number
One number representing your company. Customers reach any team member seamlessly.
Shared Team WhatsApp
Share a single WhatsApp inbox with your team and track every conversation.
Call Recording
Every call is automatically recorded and instantly accessible from the dashboard.
AI Call Summaries
Smart summaries highlight key points and required actions — generated automatically.
Customer Sentiment Analysis
AI measures customer satisfaction from tone and language after every call.
Smart Call Routing
Automatically route customers to the right agent or team based on context.
Live Reports & Dashboard
Real-time reports on calls, performance, and customer metrics.
CRM & ERP API
Seamlessly integrate with any external system via a fully documented API.
Multi-Level Permissions
Define precise roles and permissions for each team member.
Full Customer History
Complete record of every customer: calls, messages, notes, and order status.
Smart Notifications
Instant alerts for missed calls, waiting customers, or performance changes.
IVR Flow Designer
Build your call tree and auto-attendant visually — no coding needed.
How It Works
Get started in four simple steps
Quick and simple setup — no engineers or traditional PBX hardware required.
📞
1
Choose your number
Get a local business number or connect your existing one in minutes.
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2
Add your team
Invite team members and define their roles and permissions with a few clicks.
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3
Design your call flow
Build your IVR tree, auto-attendant, and call routing for your departments.
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4
Track & analyze
Monitor performance, recordings, and AI analytics from one central dashboard.
Industries
Built for every industry
Sakhrcall is flexible and adapts to the needs of every type of business.
💼
Sales Teams
- Record & analyze sales calls
- Track pipeline stages
- AI summaries after each call
- Weekly team performance reports
🎧
Customer Service
- Auto-distribute inbound calls
- Full customer history
- Automatic satisfaction scoring
- Urgent case alerts
🛒
E-Commerce
- Integrate with e-commerce platforms
- Track customer orders
- Shipping & delivery inquiries
- Multi-channel support
🏥
Clinics & Medical Centers
- Book appointments via IVR
- Remind patients of appointments
- Route to the right specialist
- Patient conversation history
🍕
Restaurants & Delivery
- Accept delivery orders
- Auto-reply with hours & menus
- Track order status
- Complaints hotline
🏗️
Real Estate Companies
- Route clients to consultants
- Record negotiation calls
- Track sales pipeline stages
- Project call reports
Artificial Intelligence
AI that understands calls so you don't have to review them manually
Save hours of call review time and get precise insights from every customer interaction.
📝
Auto-Summary
Bullet-point summary of every call the moment it ends.
🎯
Intent Detection
Pinpoints exactly what the customer wants with high accuracy.
😊
Sentiment Measurement
Analyzes voice tone and language to measure satisfaction levels.
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Next Step Suggestions
Smart recommendations for agents after every call.
🏷️
Call Classification
Automatic categorization by priority and type.
📈
Trend Analysis
Detect recurring customer patterns and emerging issues.
Caller
+966 54 *** 3291
Duration
5:23
Agent
Ahmed
Satisfaction Level
87% Satisfied
Unsatisfied
Very Satisfied
✨ AI Summary
"Customer inquired about adding a new user and upgrading the plan. Expressed satisfaction with response speed. Needs follow-up on upgraded plan offer within 24 hours."
Suggested Actions
Send upgraded plan offer
Add the new user
Follow up after 24 hours
Before vs After
The difference Sakhrcall makes
Before Sakhrcall
- Separate numbers per agent
- No clear call recording
- Difficulty tracking agents
- Lost customer records
- No real-time performance reports
- Messages scattered across devices
After Sakhrcall
- One unified company number
- Smart recording & analysis per call
- One dashboard for all monitoring
- Complete customer history
- Instant & detailed reports
- Shared WhatsApp for the entire team
Measurable Results
Numbers that reflect real impact
The following figures represent observed averages — actual results vary by business.
+38%
improvement in response speed
Indicative marketing metric
-45%
reduction in missed calls
Indicative marketing metric
+60%
improvement in team visibility
Indicative marketing metric
24/7
continuous monitoring
Indicative marketing metric
Integrations
Works with your existing tools
Sakhrcall integrates seamlessly with 50+ platforms and services via an open, documented API.
🗂️
CRM
Customer Relationship Mgmt
🏢
ERP
Enterprise Systems
💬
WhatsApp Business
Business Messaging
🔗
Webhooks
Real-time Notifications
⚡
Automation
Process Automation
🔌
REST API
Custom Integration
📧
Email
Email Notifications
📱
SMS
SMS Messaging
Pricing
Flexible plans for every company size
Start free and scale as you grow. No long-term contracts, no hidden fees.
All plans include a free trial · No credit card required
Customer Reviews
What our customers say
"Sakhrcall transformed how our sales team works. Every call is recorded and summarized. Performance improved significantly in the first month."
M
Mohammed Al-Shahri
Sales Manager – DataTech Co.
"We struggled with scattered WhatsApp messages. With Sakhrcall we have a shared inbox and know exactly who replied and who didn't."
N
Noura Al-Asiri
Customer Service Manager – Rawaq Store
"Now I monitor everything from one dashboard and make decisions based on real data. A true transformation in communications management."
F
Faisal Al-Zahrani
CEO – Business Builders Group
FAQ
Answers to the most common questions
A cloud call center is a communications management platform that runs over the internet — no physical hardware or infrastructure needed. Your team can handle calls from anywhere on any device.
No. Sakhrcall is 100% cloud-based. All you need is an internet connection and a device. No hardware, no PBX, no expensive setup costs.
Yes. All calls are automatically recorded and accessible from the dashboard at any time. You control who has permission to listen to recordings.
Yes. Sakhrcall supports WhatsApp Business API and lets your team manage conversations from a single unified inbox, with full tracking of who replied and when.
Absolutely. Sakhrcall integrates with all major CRM and ERP systems via an open, documented API. Custom integrations can also be built to fit your specific needs.
Yes. All data is encrypted in transit and at rest. The infrastructure meets international security standards. Full details are in our Privacy Policy.
The service can be activated and running within minutes. Setting up your team and designing the call flow typically takes less than an hour.
Absolutely. Sakhrcall is designed for businesses of all sizes. The Starter plan begins with just two users and grows with your business.
Ready to organize your business communications today?
Join the companies already using Sakhrcall to improve customer communication. Start your free trial — no credit card required.